“Never row upstream and fight the currents of life, or passively wait for the tides to change. To get to your destination, calibrate your inner compass, adjust your sails to the winds, and look up at the guidance of the stars.”
― Anthon St. Maarten
Tampa, FL
02/2023 - Present
Duties and Related Skills:
Excellent interpersonal and communication skills.
Ability to address guest concerns.
Oversee daily hotel operations.
Coordinate between departments for seamless workflow.
Implement and enforce hotel policies and procedures.
Collaborate with housekeeping and maintenance teams.
Proactively address maintenance issues.
Performed monetary transactions during long night hours.
Addressed late-night room changes, customer complaints, requests, and questions.
Calculated the workday audit balance during Midnight hours
Statesboro, GA
05/2022 - 01/2022
Duties and Related Skills:
Assists users with technology issues
Monitor and complete helpdesk tickets.
Maintain and operate the 3D Printer and 3D scanner.
Perform computer repairs and upgrades.
Monitor computers within the library to ensure high availability.
Covington, GA
05/2021 - 08/2021
Duties and Related Skills:
Checked people into rooms and extend their reservation.
Responsible for handling all transactions.
Communicated with tenants on their balance and due date.
Closed and opened the front office for business.
Atlanta, GA
06/2019 - 08/2019
Duties, Accomplishments and Related Skills:
Reimaged laptops for new teachers before the fall semester.
Collaborated with others to perform overall tasks more efficiently.
Delegated to organize the surplus inventory of laptops.
Took charge in cleanup of packaging materials and old electronics.
Tampa, FL
05/2016 - 07/2016
Duties, Accomplishments and Related Skills:
Performed monetary transactions during long night hours.
Addressed late-night room changes, customer complaints, requests, and questions.
Calculated the workday audit balance during Midnight.
Georgia Southern University
Statesboro, GA United States
Bachelor's degree 12/2022
Major: Information Technology
Specialization: Cybersecurity
East Georgia State College
Swainsboro, GA United States
Associate's degree 12/2020
Major: Mathematic
Google IT Support Professional Certificate
Coursera
August 2018
Contact me @ Employee@dedricbakergsu.com for more information, questions, or concerns.